Shipping & Returns

Thank you for visiting and shopping at Moon Floretz. Following are the shipping terms and conditions.

Shipment processing time

All our candles are made to order and will be dispatched between 1 - 4 days after the order is placed. You will be notified via email with your tracking number when the order has shipped. 

​Please enter the correct delivery address. We will not be responsible for orders gone missing due to incorrect address.

We offer $9.50 flat rate shipping within Australia only.

 

Return Policies

Due to the handmade and custom nature of our products we do not accept returns, exchanges, or cancellations, however, please contact us at moonfloretz.au@gmail.com if you have any issues with your order.